Human Transparent Forums: Anti-Entrepreneurialism

You can do what you want when you fill out  your username and password for a site that promises you the moon and the sky- but as for me; you won't get my UGC unless you have an open human forum where a democratic people can comment, complain, or cross-dress if they want to.
If you don't have a healthy forum that can handle the whiners as well as the winners then get over your throbbing pulsating web-design pomp and circumstance and go into selling a line of lawnmowers with a brick and mortar biz in your hometown.

When a potential 'unique monthly visitor' finds out either:
(a) the websites TOS will take you three 8 hour days to read through or
(b) their system prohibits you to login and "customer support" is backlogged-

how important is it then?

There will be another site that will offer your service bigger, better, and faster than you do.


IMO, a forum like "Get Satisfaction" or "Nabble" should be mandatory for any would-be website before any 'genius' web design ever enters your mind.

Your companys blog-bio will not do.


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AND while I am at it-  put a friggin email address on every stinkin page.

Burn it if you get spammed and make another one.

See my Ning post on this feedback point.